By using Traceprompt, you agree to these terms. You confirm you are a business user.
The Service
Traceprompt turns your AI prompts and responses into tamper-evident, encrypted audit evidence with export and verification features. This includes SDKs, APIs, and dashboards.
Your Data & Encryption
You own all your data. We just store and process it securely for you.
- BYOK (Bring Your Own Key): Use your own encryption keys - if you lose them, we cannot decrypt your data
- We never see your content: All prompts and responses are encrypted
- You control: Retention periods, deletion, and data export
- Archive storage: After your retention window (30/90/180 days), data moves to archive
Account Security
- Keep your credentials and API keys confidential
- You're responsible for all activity on your account
- We may suspend access for security or abuse reasons
What You Can't Do
- Break the law or infringe third-party rights
- Try to hack or test our systems for vulnerabilities
- Upload malicious code or illegal content
- Circumvent rate limits or integrity checks
Plans & Usage
- Your plan includes monthly tokens, storage, and retention period
- Overage is billed at published rates
- Set spending caps in your dashboard
- Archive retrieval may incur additional fees
Billing & Cancellation
- Subscriptions are charged in advance, overages in arrears
- Taxes added based on your billing location
- Cancel anytime - access continues until end of billing period
- Generally non-refundable except where required by law
Tamper-Evidence & Verification
We provide tamper-evidence through chained hashes and external anchors. This shows whether exported evidence matches what was recorded. We don't guarantee legal compliance outcomes - you're responsible for meeting your regulatory requirements.
Liability Limits
Our total liability is limited to fees you've paid in the last 12 months. We're not liable for indirect damages. The service is provided "as is" - we don't provide legal advice.
Changes & Termination
- We may update these terms - material changes will be emailed
- We may terminate for non-payment or material breach
- On termination, we'll delete your data per your instructions
Legal Stuff
These terms are governed by English law. Courts of England & Wales have exclusive jurisdiction.